Questions to ask when choosing a credit card processing company
These days, anyone who owns a business needs to be able to accept credit card payments in order to keep up with the rising competition on the market. Many studies show that companies that do not accept cards miss out on considerable sales. To this extent, if your small business is about to install a credit card payment machine, you should look carefully into service providers, because there certainly are many options out there and offers will differ from one provider to another. These are just some of the questions that you should ask before choosing one processing company or another:
What are the costs involved?
Many processors charge up to 5% of everything the company earns from card sales, but these fees vary from one provider to another. This is why you should always take your time and asses the market, as you might be able to find someone who charges considerably less from the sales you make through your credit card processing machines. Make sure you ask about the monthly statement fees, the setup fees and everything else that collaborating with a particular provider will cost you, compare offers and choose the best one.
What payment types does your credit card payment machine accept?
If you have a retail business, you want to make sure that you are able to accept all major credit and debit cards, just so that you are never placed in a situation to refuse a client. Despite the costs involved by installing a credit card processor, you will also notice a boost in sales as many people are tempted to buy something when they know that they can pay with their credit cards. In addition, you should look for a payment processor that is able to accept gift cards and make refunds.
Is it safe?
The number of credit card scams has considerably increased in the past few years, so it is important to choose a service provider who can guarantee you the safety of the transactions. When you have the peace of mind that you are safe against electronic thefts, you can also guarantee this safety to your customers and you will become a reliable retailer as well.
Do you have customer support round the clock?
No matter how modern or reliable the credit card processing machines you are about to get are, chances are that you will encounter some technical problems at one point or another and when you do, it is good to know that you will have access to customer support and fix the problem as soon as possible. Professional processing companies offer 24/7 support, meaning that regardless of the hours of operation of your store, you will always manage to find someone at the other end of the line, ready to help you every step of the way.
To conclude, these are the most important questions that you should ask before choosing a processing company. Fortunately, with professional providers such as Chip and Pin Card Payments, you can rest assured that your business is in good hands.