Selecting the right freight forwarding company: things to consider
Nowadays, numerous small companies have decided to join one of the many freight forwarding networks that have appeared on the market in the past years and there are numerous benefits that come with this choice, such as increase in profits and worldwide connections. However, it is worth mentioning that there are also numerous freight forwarders and since competition is so harsh, selecting the right one to handle your international shipping services can be quite a challenge.
The most important aspect to take into account when looking for freight forwarding companies is their experience. It is highly recommended to select a company that has several years of experience in the forwarding sector, since this way you can be sure your own company will benefit from the best results. Experienced forwarders know exactly what steps to follow in each situation in order to provide everyone with the desired results, even though they would have to handle a difficult situation, such as port shutdowns, dockworker strikes, airport backlog and so on.
Another important facet to pay attention to when looking for a freight forwarder is the customer service it offers. It is advisable to go for a forwarder that is at its customers and potential customers’ disposal 24/7 and that can reply to every question or request that one of them might have. In this case, the best method to resort to is to do some research on the internet and look for testimonials or feedback that previous customers have left about a specific forwarder, since this way you can learn whether they were pleased with the shipping services they were provided with or not.
The best freight companies in the industry also have a strong network of carriers and agents built all across the globe, because this way you can ensure you will benefit from better shipping experience as well as better handling of logistics. Make sure the forwarder you select has connections in the cities or countries you are interested in importing or exporting. Even though the one you have found has vast experience in the domain and is great for shipping to Germany for instance, it will be to no use for you if you are interested in shipping to and from China.
It is important to know that freight forwarders can offer different types of services, which is why it is recommended to discuss about this aspect with the one you are about to select from the very beginning in order to avoid any uncomfortable situations from occurring. Keep in mind that besides air shipping and ocean shipping services of import and export, there are forwarders that can provide trucking services, warehousing, distribution, cargo insurance shipment tracking and so on.
To conclude these are the most important aspects to take into consideration the moment you start looking for a freight forwarder. It is recommended to join a world cargo alliance in order to find one easier and one very good example of such alliance is Globalia Logistics Network, so waste no more time and take advantage of the great benefits that come with this.